The process of releasing our Patient's Health Information —PHI, is a complicated, costly, and extremely tedious process in which many steps must be followed to ensure our patient's confidentiality. Many laws, including Federal, State, HIPAA, and HITECH exist and must be followed to protect the patient's proper disclosure.
The process of complying with records requests takes valuable time out of our highly skilled medical staff, therefore our time in making the requested records available must be compensated according to the California Evidence Code —Reasonable Cost:
"Reasonable clerical costs incurred in locating and making the records available to be billed at the maximum rate of twenty-four dollars ($24) per hour per person, computed on the basis of six dollars ($6) per quarter hour or fraction thereof; actual postage charges; and the actual cost, if any, charged to the witness by a third person for the retrieval and return of records held offsite by that third person."
ANY REQUEST DIRECTED or C/O TO "RECORDS SOURCE" WILL BE COMPLETED WITH A CERTIFICATE OF NO RECORDS
RECORDS SOURCE IS NOT OUR CUSTODIAN OF RECORDS AND DOES NOT REPRESENT NonSurgical Medical Group
If records (digital, paper, storage) are found, a Final Invoice for the production cost, the certification process, and the digital distribution of the records, will be submitted to your office for approval. This final reproduction cost must be made payable to our medical practice "NonSurgical Medical Group" for our valuable time in making the records available.
ANY FINAL PRODUCTION CHECK NOT PAYABLE TO "NonSurgical Medical Group" WILL BE DESTROYED
PLEASE READ AND FOLLOW THE INSTRUCTIONS ON OUR FINAL PRODUCTION INVOICE